Privacy and Policy Statement

Introduction

Welcome to the PBZ Mobile Application. This Privacy and Policy statement outlines how we collect, use, and protect your personal information when you use our services.

1. Information Collection

Personal Information: We collect personal information such as your name, contact details, and identification numbers when you register or use our services.

Transaction Data: Information related to your transactions, including deposits, withdrawals, and transfers, is collected to facilitate and secure your banking activities.

Device Information: We may collect information about the device you use to access our services, including hardware model, operating system, and IP address.

2. Use of Information

Service Provision: Your information is used to provide and improve our banking services, including processing transactions and managing your account.

Compliance: We use your information to comply with legal and regulatory requirements, including anti-money laundering and combating financing of terrorism (AML/CFT) regulations and BOT.

Communication: We may use your contact information to send you updates, notifications, and promotional materials related to our services.

3. Information Sharing

Third-Party Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as technology platforms and agent network management companies.

Legal Obligations: We may disclose your information to comply with legal obligations, such as responding to court orders or regulatory requests.

4. Data Security

Encryption: We use encryption and other security measures to protect your information during transmission and storage.

Access Control: Access to your information is restricted to authorized personnel who need it to perform their job duties.

5. User Rights

Access and Correction: You have the right to access and correct your personal information held by us.

Data Alteration: You can request the alteration of your personal information, subject to legal and regulatory requirements.

6. Changes to This Policy

We may update this Privacy and Policy statement from time to time. We will notify you of any significant changes through our mobile application or other communication channels.

Contact Us

If you have any questions or concerns about this Privacy and Policy statement, please contact us at 0800000004.